The medications we offer are generically close if not similar to their brand-name analogs. We guarantee that they feature the same chemical structure and give the same medical effect.
In case our medications have not demonstrated the expected effect, do not hesitate to contact us. We will provide you with the return address for sending the previously bought medications. Once the package is received by our returns department, the refund procedure will be initiated.
Before applying for the refund, we kindly ask you to make sure that you take the right dosage of the medicine and stick to the usage guidelines. Please consider that the medical effect can be speeded up or slowed down by fatty products and alcoholic drinks you take prior to the medical dose.
If the product has not been delivered within the expected timeframes (up to three weeks of delivery and additional ten days for the customs checking), feel free to contact our support team (Contact us) to apply for a refund. As soon as the refund is approved by our support team, your funds will be fully reimbursed to your bank account. Generally, the refund procedure takes up to one week so that the fund can be reflected at your credit card account.
Considering the specific nature of products, we refuse to accept the returns. There is no guarantee that the storage conditions are fulfilled during the order delivery. Thus, we cannot take them back even if the package is left unopened.